Returns & Exchanges

At Cigar Shop, we want you to be completely satisfied with your premium fashion purchases. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original boxes with all tags attached, including the printed return authorization slip inside the parcel.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your replacement items within 5-7 business days.